If at anytime in the first 30 days after your purchase, for any reason, you’re not happy. We’ll refund your money (minus shipping costs). We stand by our products and if for some reason you are dissatisfied CONTACT US support@nuwavesupps.com to return the unused portion of your product
SHIPPING POLICY
Last Updated: March 2026
At NuWave Supplements, we work hard to process and ship orders quickly so you can receive your products as soon as possible.
ORDER PROCESSING
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding holidays.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Please note that during high-demand periods, processing times may take slightly longer.
SHIPPING TIMES
Estimated shipping times depend on your location and the shipping carrier.
Typical delivery timeframes:
- United States: 3–7 business days
Shipping times are estimates and may vary depending on carrier delays, weather conditions, or other factors outside our control.
SHIPPING ADDRESS ACCURACY
Customers are responsible for providing accurate shipping information at checkout.
NuWave Supplements is not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping address, please contact us immediately at:
We will do our best to update the order before it ships.
LOST OR DELAYED PACKAGE
Once an order has been shipped, delivery is handled by the shipping carrier.
NuWave Supplements is not responsible for delays caused by:
- Carrier delays
- Weather conditions
- Incorrect addresses
- Customs processing (for international shipments)
If your package appears to be lost, please contact us and we will assist you in filing a claim with the carrier.
DAMAGED SHIPMENTS
If your order arrives damaged, please contact us within 48 hours of delivery.
Include:
- Your order number
- Photos of the damaged package and product
This helps us resolve the issue as quickly as possible.
SHIPPING QUESTIONS
If you have any questions about shipping, please contact our support team: